Viewers' experience of television reception

This document reports on research into the frequency of interference or disruption experienced by television broadcast viewers, across all platforms, as well as the types of disruption experienced by DTT viewers using rooftop aerials. It aims to understand whether DTT viewers (receiving broadcast TV via rooftop aerials) are aware of whom to contact when they experience television reception problems, and it seeks to evaluate affected viewers' satisfaction levels with the help they receive.