Cost of bad debt to customers
Outcome; We keep your bills as low as possible Description; The cost to bill paying customers to cover the cost of interest on revenue that’s not collected, debt written off and debt management costs, expressed as a % of the average annual bill. Link (https://www.yorkshirewater.com/media/1806/yorkshire-water-our-performance-at-a-glance-july-2019.pdf) Target; Less than or equal to 3.16% Actual; 3.02% About the data The total cost of debt per customer as a % of the average household bill. In 2018/19, this was 3.02%
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Additional Information
| Field | Value |
|---|---|
| Data last updated | 9 September 2026 |
| Metadata last updated | 9 September 2026 |
| Created | 9 September 2026 |
| Format | unknown |
| Licence | No Licence Provided |
| Has views | False |
| Id | 91e5b9e0-fa31-494d-bc84-9f5074a8d3a6 |
| Package id | 3eddea75-2509-4ecd-bbf1-32fcb25c2357 |
| Position | 7 |
| State | active |