@prefix dcat: <http://www.w3.org/ns/dcat#> .
@prefix dct: <http://purl.org/dc/terms/> .
@prefix foaf: <http://xmlns.com/foaf/0.1/> .
@prefix xsd: <http://www.w3.org/2001/XMLSchema#> .

<https://ckan.integration.publishing.service.gov.uk/dataset/2c3163cd-4c0f-4b42-93e6-e905d5d90974> a dcat:Dataset ;
    dct:description """<dp-prose>
  <p>Data with regard to all complaints received by the council in the 2016/17 financial year.</p>
  <p>A complaint is any expression of dissatisfaction of our services. Individuals may consider that:</p>
  <ul>
    <li>
      <p>They have not been treated with courtesy and fairness</p>
    </li>
    <li>
      <p>They are unhappy about the standard of service they have received</p>
    </li>
    <li>
      <p>We have failed to provide a service to which they are entitled</p>
    </li>
    <li>
      <p>They are unhappy about the action taken by the council</p>
    </li>
  </ul>
  <p>Statutory and Corporate complaints regarding Adult Social Care are reported separately and included here on a separate dataset.</p>
  <p>More information about complaints and the council's complaints process can be found on our <a href="http://www.barnet.gov.uk/complaints">website</a></p>
</dp-prose>""" ;
    dct:identifier "2g91e" ;
    dct:issued "2017-04-28T16:19:26+00:00"^^xsd:dateTime ;
    dct:modified "2018-11-08T11:57:03+00:00"^^xsd:dateTime ;
    dct:publisher <https://ckan.integration.publishing.service.gov.uk/organization/3afb0100-5f28-4283-a90b-6727df393129> ;
    dct:title "Complaints - received 2016-17" ;
    dcat:distribution <https://ckan.integration.publishing.service.gov.uk/dataset/2c3163cd-4c0f-4b42-93e6-e905d5d90974/resource/1b2d7d8c-6547-485c-b142-5fd176a59b05>,
        <https://ckan.integration.publishing.service.gov.uk/dataset/2c3163cd-4c0f-4b42-93e6-e905d5d90974/resource/27b36d4c-0a88-4a00-833d-fa9f5bdb1c17> ;
    dcat:landingPage <https://open.barnet.gov.uk/dataset/complaints-received-2016-17-2g91e> .

<https://ckan.integration.publishing.service.gov.uk/dataset/2c3163cd-4c0f-4b42-93e6-e905d5d90974/resource/1b2d7d8c-6547-485c-b142-5fd176a59b05> a dcat:Distribution ;
    dct:description "All complaints across the council is all delivery units at all stages of the 3 Stage process." ;
    dct:format "CSV" ;
    dct:issued "2026-09-18T11:09:37.961707"^^xsd:dateTime ;
    dct:modified "2026-09-18T11:09:37.956984"^^xsd:dateTime ;
    dct:title "Corporate Complaints - 2016-17" ;
    dcat:accessURL <https://open.barnet.gov.uk/download/2g91e/m5w/2016-17%20COMPLAINTS%20REPORT%20by%20SLA%20target%20date.csv> ;
    dcat:byteSize 835270.0 .

<https://ckan.integration.publishing.service.gov.uk/dataset/2c3163cd-4c0f-4b42-93e6-e905d5d90974/resource/27b36d4c-0a88-4a00-833d-fa9f5bdb1c17> a dcat:Distribution ;
    dct:format "CSV" ;
    dct:issued "2026-09-18T11:09:37.961709"^^xsd:dateTime ;
    dct:modified "2026-09-18T11:09:37.957058"^^xsd:dateTime ;
    dct:title "Adults & Communities: Corporate and Statutory Complaints - 2016/17" ;
    dcat:accessURL <https://open.barnet.gov.uk/download/2g91e/fyj/ADULTS%20-%202016-17%20COMPLAINT%20STATISTICS.csv> ;
    dcat:byteSize 1473.0 .

<https://ckan.integration.publishing.service.gov.uk/organization/3afb0100-5f28-4283-a90b-6727df393129> a foaf:Organization ;
    foaf:name "Barnet new" .

